1. So, how does on-demand warehousing and fulfillment work?

The TRINIBUS team matches each retailer and brand with the warehousing provider(s) that meet their project scope and criteria. All parties use the TRINIBUS technology platform to manage projects, which centralizes workflow for scheduling deliveries and pickups, managing inventory, legal agreements, and billing.

The combination of the TRINIBUS technology platform, network of warehouses, and team of experts helps forward-looking brands focus on sales and growth instead of costs and constraints.

2. Are there minimum requirements to utilize a TRINIBUS facility?

Yes, but it depends on the scope of the project. For more information, email info@trinibus.com or call (+237) 650 65 05 97.

3. How can I be sure my goods will be safe inside TRINIBUS partner warehouses?

We have an extensive vetting process before a warehouse is deemed eligible to join our network. Every provider is screened to ensure that their facilities and teams meet our quality standards. Additionally, TRINIBUS continually tracks quality metrics across all warehouse providers through our technology platform, enabling us to consistently monitor the performance of ongoing operations and create a baseline of metrics.

4. How do you handle liability for the goods that are stored through the TRINIBUS marketplace?

Each of our warehouse providers is required to have insurance and assumes liability for loss or damage that they cause to the goods that they store, or for damage caused due to their negligence. The owners of the goods maintain coverage for any damage caused by “acts of God/acts of nature.” Warehouse providers can also get access to additional Warehouse Legal Liability insurance through TRINIBUS.

5. How is inventory tracked? What happens if there is a discrepancy in the inventory count between the goods owner and the warehouse?

Every pallet is assigned a unique pallet ID at the point a new order for storage is created in our system. When pallets are delivered to the warehouse, the warehouse operator uses these IDs to verify that what they receive matches the order reservation prior to putting the pallets away. If there is any discrepancy, the TRINIBUS Operations team will troubleshoot and fix the problem.

6. Are the prices listed in the marketplace accurate?

We do our best to ensure that pricing is as up to date and accurate as possible; however, listed prices are subject to change based on current warehouse capacity, demand, etc. Every reservation includes a scope document to which both parties (shippers and warehouses) agree that includes finalized pricing based on exact project requirements.

7. Can I have access to my pallets at the warehouse?

Due to liability and security of the warehouse facility, physical access to the warehouse providers in the TRINIBUS network is not typically permitted. However, access for inventory audits is allowed and must be scheduled in advance per the Warehouse Services Agreement. Contact the TRINIBUS Operations team to schedule.

8. Do you provide transportation services to or from your warehouse locations?

Transportation of goods to and from TRINIBUS warehouse-provider locations is typically arranged by the owner/depositor of the goods.

9. How do I get started?

There are a few ways to get started:

1. Call us at (+237) 650 65 05 97
2. Use our Get Started form, located at the bottom of pages on our website. An associate will reach out to you once your information is submitted.
3. Use our Contact form. An associate will reach out to you once your information is submitted.
4. Use our Locations section of the website to explore our network of warehouses and inquire about availability.